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Privacy Policy

Privacy Policy

​​PRIVACY POLICY

We, Organic Life Production S.R.L., located at 6 Nerva Traian Street, Bl. M35, Sc.3, Ap.64, are extremely concerned with ensuring the confidentiality and full protection of your personal data, in accordance with the norms, principles, and regulations in force in the European Union in this area, including Regulation no. 679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

Personal data means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more specific elements that are characteristic of his or her physical, physiological, genetic, mental, economic, cultural, or social identity.

This Policy concerns the personal data of our clients, business partners, other persons who come into contact with us or visit our center, employees or persons in the process of employment, collaborators, etc., and applies to personal data collected through email, directly at reception, various forms, CVs, video recordings, websites, social media. For the purpose of carrying out our activities, Norma Bran may collect, process, and store certain personal data that is legally required, necessary for the conclusion of a contract, or based on legitimate interests. This data may include, but is not limited to: name, surname, nationality, address, phone number, email address, moving images, etc.

THE PRIVACY POLICY DESCRIBES:

  • The purpose for which we collect and how we use your personal data;
  • How we collect personal data;
  • The legal basis for processing for the above purpose;
  • The categories of personal data we collect and process;
  • The storage period for processing;
  • Your rights and how you can exercise them;
  • To whom we may transmit this data.

We also want to make known the measures we take to ensure the security of your personal data, as well as how you can contact us regarding matters related to privacy and the protection of your personal data.

WHO WE ARE

Organic Life Production S.R.L., registered with the Trade Registry under number J40/1139/2017, CUI RO36997853, with headquarters at 6 Nerva Traian Street, Bl. M35, Sc.3, ap.64, Ilfov, Romania.

THE PURPOSE FOR WHICH WE COLLECT AND USE YOUR PERSONAL DATA

Our company collects data in the following cases:

IF YOU ARE A CUSTOMER OR POTENTIAL CUSTOMER OF THE HOTEL:

We have the obligation to safely manage and use only for the specified purposes the personal data that you provide us about yourself.

1.1. TO OFFER YOU OUR SERVICES

We request your data in order to offer you our services:

  • to reserve rooms and other services in our hotel for you;
  • to accommodate you in our hotel; personal data processing is carried out in this case based on a legal obligation;

1.2. TO COMMUNICATE WITH YOU

It is important for us to be able to communicate with you for various purposes, such as finding out your opinions about our services, solving various issues you may have, or offering you personalized services, provided in a timely manner, in electronic format.

1.3. LEGAL OBLIGATION

In certain situations, we may request some personal data from you based on a legal obligation imposed by the applicable legislation.

1.4. SENDING INFORMATION (NEWSLETTER)

We request your data to send you commercial information/newsletter in electronic format. For this purpose, we ask for your express consent/agreement and your email address; our legitimate interest is the basis for processing.

The categories of data processed in the context of our relationship with you are your name, phone number, address/domicile, email address (optional), as well as other personal data that you may provide us directly.

TO COMMUNICATE WITH YOU

In order to be able to communicate with you in a timely manner, we may request your phone number and email address.

IF YOU ARE A BUSINESS PARTNER/SUPPLIER

3.1. TO STAY IN TOUCH WITH YOU

We use your personal data to maintain direct contact and to maintain the contractual relationship with you. We collect this data based on the conclusion of commercial contracts.

3.2. COMMUNICATING WITH YOU

We use your contact information to communicate with you regarding any relevant issues related to our contractual relationship.

3.3. LEGAL OBLIGATION

In certain situations, we may request some personal data from you based on a legal obligation imposed by the applicable legislation.

  1. IF YOU ARE A VISITOR WITHIN THE NORMA BRAN COMPLEX

We use your personal data to ensure the safety of our property and staff. In this case, we process the data based on Norma Bran’s legitimate interest, namely the protection of these spaces, assets, and personnel.

The categories of data processed in this context are your name and other personal data that you may provide us directly, at our request.

  1. IF YOU ARE A USER OF OUR WEBSITE – www.norma-bran.ro

We use the personal data we collect from you when you visit our website for the purpose of monitoring traffic and improving the content of the website. We rely on our legitimate interest in ensuring the proper functioning of our website and improving it in this data processing activity. The categories of data processed in this context are the time and date of accessing an internet site and the IP address from which the respective site was accessed.

The grounds for processing personal data may be a legal obligation (where Norma Bran is legally obliged to disclose certain personal data to public authorities), the performance of a contract concluded by Norma Bran in the context of a particular transaction, or Norma Bran’s legitimate interest in carrying out a transaction in the most efficient way.

The online booking service is provided through our own website; when accessing this service, the terms and conditions that apply are those mentioned on that website.

  1. PROVIDING PERSONAL DATA

When personal data is requested directly from you, Norma Bran requests that you provide all categories of data that we request for the purposes mentioned above, otherwise we will not be able to fulfill our specific activity.

If you provide Norma Bran with the personal data of other individuals, please communicate to them, before such data provision, the way in which Norma Bran intends to process their personal data, as described in this privacy policy.

  1. TRANSMISSION OF PERSONAL DATA TO THIRD PARTIES

Although, as a general rule, we do not disclose your personal data to third parties, there is the possibility:

  • to disclose contact data to our marketing service providers (only with your consent);
  • to disclose contact data to our IT service providers for satisfaction surveys (only with your consent);
  • if there is a legal obligation to transmit relevant personal data to public authorities, in the context of providing the services requested by you;
  1. DURATION OF PROCESSING

We intend to keep your personal data for as short a time as possible, as long as it is necessary for the proper conduct of our activity – usually 24 months. However, there are situations where current legislation requires the retention of certain sets of data for longer periods of time.

  1. YOUR RIGHTS

As the data subject, GDPR provides you with a number of rights, including:

  • the right of access – allows you to obtain confirmation as to whether your personal data is being processed by us and, if so, what relevant details of these processing activities are;
  • the right to rectification – allows you to rectify your personal data if it is incorrect;
  • the right to erasure – allows you to obtain the erasure of your personal data in certain cases, such as:
  • if the data is no longer necessary for the purposes for which it was collected;
  • if processing was based on your consent and you have withdrawn your consent, or it has expired or there is no longer a legal basis for the processing of your personal data;
  • a court or regulatory authority has decided that your personal data in question must be erased;
  • if it is proven that your personal data has been processed unlawfully;
  • the right to restriction – allows you to obtain the restriction of the processing of your personal data in certain cases, for example, when you contest the accuracy of your personal data for a period that allows us to verify this accuracy;
  • the right to object – allows you to object to the further processing of your personal data, within the conditions and limits established by law;
  • the right to data portability – allows you to receive the personal data that you have provided to us, in a structured, commonly used, and machine-readable format, or to transmit this data to another data controller.

We are happy to ensure the exercise of these rights unless this proves impossible or involves a disproportionate effort.

You can exercise the above-mentioned rights and learn more about such rights by submitting a written request to us, as the data controller, at Norma Bran – Str. Ciubotea 23 Bran Poarta, or by email at office@norma-bran.ro.

You also have the right to lodge a complaint with the National Authority for the Supervision of Personal Data Processing, as an autonomous central public authority with general competence in the field of personal data protection.

We are committed to always treating your requests with the utmost attention and you can ask any questions to receive a response as soon as possible.

VERSIONS OF THIS PRIVACY POLICY

This Privacy Policy comes into effect on March 1, 2023. It may be updated based on legislative changes that may occur. Any updates will apply after a 15-day interval from the publication on the site.